This module provides a broad understanding of the steps involved in bringing a new product to market. It includes a brief introduction to continuous improvement tools used during the planning process, with specifics on how to plan for documenting and controlling quality in production.
Who Should Attend
Anyone involved with the product development process, including product engineers, process engineers, and managers.
Deliverables
Attendees will be able to:
Show how the P-D-S-A (plan, do, study, act) cycle is applied to achieve customer satisfaction;
Discuss ways to track progress and resolve concerns; and
Write control plans that detail how process quality will be controlled and documented in production.
