|
Module Summary
|
This course explains the scientific principals that are the basis for all disciplined problem-solving systems of the sort required for QS-9000 and ISO/TS 16949. The principles are simple, logical, easy to remember, and versatile (they work for teams or individuals, easy three-step problems, or difficult problems involving hundreds of steps). Job aids are provided so that solutions can be easily expressed in the 5, 7, or 8-step reporting systems used by the Big Three.
|
|
Who Should Attend
|
Personnel involved with controlling and improving business, manufacturing, and design processes, including engineers, supervisors, inspectors, and operators.
|
|
Deliverables
|
Attendees will be able to:
- Describe the most fundamental principle of problem solving,
- Define the four action steps used for industrial problems,
- Use a three-step process to break any step into smaller substeps when necessary,
- Report the company's solution using the 5, 7, or 8-step reporting systems used by GM, Chrysler, and Ford, respectively.
|
