Module Summary

To understand the different methods and styles of conflict management and how to properly manage conflict, i.e.:

Who Should Attend

All employees

Deliverables

Upon completion of this workshop, participants will accept and handle conflict more comfortably, positively, and effectively. They will be able to assess their own style of handling conflict as well as identify other conflict behavior. In addition, they will be able to manage, control, and in some instances, eliminate conflict situations using the methods they will learn.

Prerequisites

None

Program Length

8 hours - 1 day