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Summary:
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Paper Planes is a simulation that can be used in several performance improvement contexts, including team building, process improvement, responding to rapid change, quality issues, paradigm shifts, and customer service issues. The simulation uses a process that engages participants in work redesign. Participants explore barriers to communication, sharing information, and teamwork within an experiential context. Paper Planes can be used as a "stand alone" program or embedded in a larger training program.
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